Project and Resource Manager (m/f/d)

Your mission as a Project & Resource Manager

We are looking for a Project & Resource Manager (m/f/d) to join our Research Operations & Enablement team and ensure the smooth, structured, and timely allocation of research capacity across a high volume of market research projects.

In this role, you will act as the central coordination point between Account Management, Customer Success, and Research teams. You will ensure that incoming projects are properly assessed, prioritised, and staffed with the right researchers at the right time. Your work will directly enable Appinio to scale delivery while protecting team capacity and maintaining fast turnaround times.

Beyond coordination, you will support the continuous improvement of our processes by helping to streamline project handovers, reduce manual effort, and contribute to the automation of project intake and resource allocation.

What you’ll be doing

• Evaluate incoming project requests and clarify requirements together with Account Management and Customer Success teams
• Coordinate and allocate researchers to projects based on availability, capacity, and project priority
• Maintain a clear overview of researcher bandwidth across multiple parallel projects
• Prioritise incoming work using defined criteria (e.g. urgency, complexity, commercial relevance) and communicate realistic timelines internally
• Identify bottlenecks in the project flow and support improvements in handover processes
• Support the implementation of automation and tooling (e.g. HubSpot workflows, Zapier, AI-based solutions) to reduce manual coordination effort
• Work closely with Research Leadership to improve overall operational efficiency

You will thrive in this role if

• You have 2–4 years of experience in project coordination, operations, or resource planning, preferably in a market research company
• You are comfortable working with a high volume of parallel requests and can stay structured under time pressure
• You have strong prioritisation skills and can balance competing demands based on clear criteria
• You communicate clearly and confidently with different stakeholders across teams
• You are comfortable making and explaining decisions based on capacity and priorities
• You enjoy working in fast-moving environments where priorities can shift quickly
• You have a hands-on, pragmatic mindset and a strong affinity for structure and processes
• You are proficient in English; German is a plus

What’s in it for you?

• Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take
• Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year
• All the hardware you need and your own MacBook
• If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space
• Subsidised Urban Sports Club or ClassPass membership based on location
• In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces

Additional role details

• This is a fully remote position open to candidates based in Europe (ideally in Germany, the UK, Portugal, the Netherlands, or Spain, though we also welcome candidates based in other countries)
• This role will report directly to our Head of Research Operations and Enablement

Our interview process

• Screening Call with a Talent Acquisition Partner
• Case Study & Get-to-know Interview with Research Team
• Executive Interview
• Offer