Program Manager (Infrastructure) US Remote

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Posted 4 days ago United States Salary undisclosed
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Job Description

As an Infrastructure Project Manager at Acxiom, you will manage the development and execution of medium to large, complex, multi-phased projects within the Information Technology Group. You will promote client satisfaction by ensuring the project adheres to stakeholder specifications and ensure project completion is within the determined scope, quality, time, and cost constraints.

What you will do:

- Define, organize, and plan project schedules to meet required project timelines; Facilitate/lead estimation of moderately complex projects, developing the project schedule and determining resource needs
- Work closely with resource managers to ensure proper resource allocation to the project
- Independently and successfully manage the development and execution of moderately complex and multi-phased projects while concurrently managing multiple, simple projects
- Inspect and review projects to ensure adherence to project standards
- Monitor compliance with established EPMO guidelines and methodology
- Control project scope through effective change management skills
- Perform qualitative/quantitative risk analysis of identified risks
- Manage risk response and control
- Ensure all project closeout activities are completed and documented
- Resolve potentially conflicting requirements
- Coordinate preparation of complete written scope statement that spells out project goals and details, ensuring compliance with SLAs
- Obtain agreement on an approved, clearly-stated review and approval process
- Ensure changes to the project scope are implemented according to the project change management process
- Help define, communicate, and enforce project roles and responsibilities
- Consistently generate sound estimates of project resource needs
- Anticipate and proactively resolve exceptions within established tolerance parameters
- Manage budgets and timelines of small to large projects
- Utilize project management tools/techniques (e.g., PERT charts, critical path method, earned value) to track and manage project costs and schedules
- Determine the impact of proposed changes in project scope on time and cost, recommending budget changes to management, as needed, to support changes in project scope
- Manage and communicate cost and schedule variances and exceptions, using time and cost reports to manage the project
- Develop/implement/update a communications plan for each project that specifies audience, medium, timeframes, and methods
- Implement process steps for bringing appropriate project issues to the attention of management.
- Expedite decision-making on project-related issues (e.g., effectively navigates a matrixed organization and follows project escalation path); ensure timely delivery of accurate, complete, and concise project status report information
- Understand the risk and issues management process and techniques, including risk identification, quantification, and risk response (e.g., acceptance, mitigation, avoidance, risk response control)
- Work with others to identify and categorize project risks and issues related to cost/estimates, schedule, quality, and employee retention
- Informs team member of risks and issues associated with each project, assisting others in determining the impact and probability of various project risks and the impact of issues
- Take steps to mitigate project risks by reducing their probability, impact, or both; take action to re-evaluate risks during project implementation (i.e., discusses them during project team meetings)

What you will need:

- A minimum of 5 years of related experience with a Bachelor's degree,
- Experience with deploying infrastructure and/or other IT related projects
- Thorough understanding of project management principles and the application thereof
- Knowledgeable in project management methodology and solution development methodologies
- Advanced, proven knowledge of project management as well as basic knowledge of infrastructure
- Experience managing schedules and using various cost management approaches (i.e., fixed-cost management)
- Experience with budgeting and forecasting process

What will set you apart:

- 2+ years of experience directly in the IT field
- Networking knowledge in the areas of firewalls, load balancers and IP Management.
- Basic operating systems knowledge in the areas of Windows, Linux and VMWare.
- PMP certification; Handles 2-3 complex projects
- ITIL Certification

PRIMARY LOCATION CITY/STATE:

Homebased - Conway, Arkansas

ADDITIONAL LOCATIONS (IF APPLICABLE):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.