Product Delivery Coordinator - Remote
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Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
SUMMARY:
The Product Delivery Coordinator is responsible for supporting a Product Delivery Manager in all aspects of the deployment of the Zoom & Polycom Phone product to a Financial Institution Retail Branches nationwide. The role is largely administrative, involving the tracking of project deliverables including the status of the deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality-assurance (data integrity checks) against data sets, and providing metrics and reporting. The Product Delivery Coordinator will be provided work instruction by the Financial Institutions Product Delivery Manager.
PRIMARY DUTIES:
- Track project deliverables related to the implementation of Zoom phone at each branch
- Update the status of deliverables in a centralized repository
- Manipulate spreadsheets, including those used as data input for Zoom implementations
- Uploading spreadsheets and submit webforms into a centralized repository
- Participate in various project meetings and as necessary, assist Product Delivery Manager by recording meeting minutes
- Quality-assure data sets to ensure accuracy / data integrity
- Providing routine metrics and reporting on Zoom
COMPETENCIES:
- Strong focus on accuracy and attention to detail
- Strong knowledge of MS Office suite (must have strong Excel and PowerPoint skills).
- Excellent communication skills (verbal and written)
- Proficient time management skills; sense of urgency
- Proficient with Monday.com
- Ability to track a project through its lifecycle to successful deployment
- Ability to work in a fast paced environment and industry that is continually changing
- Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates
REQUIRED EDUCATION & EXPERIENCE:
- 2-4 years’ experience as a technology Project Coordinator
- 8-10 years’ experience using PC in business environment including MS Office
- Proficient in Monday.com
PREFERRED EDUCATION & EXPERIENCE:
- Exposure to technology in the financial industry is a plus
QUALIFICATIONS:
- To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Below is the pay range of this position for considered candidates based on qualifications and experience.
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