Product Analyst

Lextegrity, a Case IQ Company, is a global leader in the digital transformation of compliance risk management. Our integrated platform combines continuous spend monitoring of data from systems like SAP, Oracle, and Concur with workflow automation tools to help global organizations prevent and detect fraud, corruption, conflicts of interest, and other economic crimes.

We are hiring a Product Analyst to serve as a system and product specialist within our Product Operations team. This role is responsible for understanding the vision of our product from the point of view of the client, end users, and internal stakeholders. With a focus on documenting business requirements, the Product Analyst will be responsible for supporting release planning of new features and driving customer enablement of all production ready features. We need someone who is comfortable with technology and who is excited about learning how to solve problems using our platform and delivering product features that drive value for our customers

What You'll Do

• Become an expert user of Lextegrity’s SaaS products
• Translate product roadmap features into well-defined product requirements, including features, user stories, and acceptance test criteria.
• Review customer support tickets and user feedback to ensure customer and quality requirements are satisfied in feature development and delivery
• Assist with creation of customer facing resources including release notes and user guide/Help Center articles
• Participate in the design, development, test, and launch of new features and support release planning for production ready customer features
• Consult with the customer success and product teams to prioritize and shape the product backlog for prioritization
• Effectively communicate product release contents and expected product capabilities/behavior to stakeholders including external and internal customers
  

What We're Looking for

• An ideal candidate has at least 3-5 years of experience working in computer science, information systems, or a related field at a SaaS software company
• Strong written and verbal communication skills
• Eager to learn our technology and learn about the legal and compliance market
• Willing to wear multiple hats and help in ways beyond the typical job profile
• Desire to work in a startup environment, with a proactive mindset and minimal supervision
• Experience with Jira Issue & Project Tracking Software
• Experience with distributed teams that emphasize online communication (Slack, Asana, Zoom, GoogleDocs, Confluence)

Perks and Benefits 

• Work remotely within a flexible work environment (our team spans the US and Canada)
• Competitive company-paid benefits plan starting day 1!
• Generous professional development budget
• RRSP/401k matching program and company stock options
• Half-day Fridays in the summer

Selected candidates will be contacted through our BambooHR system (please check your junk mail). 

Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at hr@caseiq.com.