To support the vision and mission of the Global Privacy Department with responsibilities as described below. Our vision is to deepen digital trust with clients, customers, prospects, suppliers, third parties and staff and to create a culture of data confidence across the company that enhances its global reputation. Our mission is to empower colleagues to deliver outstanding care, education and family solutions by protecting business continuity, managing data privacy risks and using technology solutions to achieve our objectives and goals. What you will do: + Participating in internal and external privacy compliance governance and project meetings, including preparing minutes, formal records and tracking follow up actions as appropriate + Managing internal tracking systems, databases and reporting requirements for the Privacy Department + Supporting the Privacy Department to develop best practice in privacy across the business + Overseeing department's email box ensuring there is cover, responding to emails in timely manner, allocating appropriate support to respond and following up as applicable + Processing invoices + Managing the Privacy Department's privacy rights requests including: + processing privacy rights requests on receipt to ensure compliance with relevant deadlines + liaising with internal stakeholders to enable response to rights request to be prepared on behalf of the business including the collation of data + preparing and sending responses to rights requests including application of relevant exemptions and escalation to Privacy Counsel for advice where appropriate in accordance with process + developing and updating OneTrust platform to ensure reflects flow chart for processing privacy rights requests + Maintaining current knowledge of applicable global privacy rules and guidance for privacy rights requests and implementing any legal changes into practice + Managing the Privacy Department's privacy incident process including: + completing initial assessment of potential privacy implications + acting as a central point of contact to co-ordinate the investigation of privacy incidents + ensuring remediation and follow up actions are completed and documented + Supporting the administration of the workflow through to completion for the documentation of processing activities, privacy / data protection impact assessments (PIAs / DPIAs) and data protection agreements. + Supporting the administration and implementation of all Privacy related policies, procedures, practices and frameworks as requested + Keeping all privacy-related processes and associated policies up-to-date and easily accessible to the business + Learning and keeping up to date on department's privacy management platform, which is currently OneTrust What you will bring: + Minimum 2 years' experience working as a paralegal + Strong working legal knowledge of privacy rights under CCPA / CPRA, GDPR + Experience managing with sole responsibility privacy access requests within an organization, including making legal determinations on processing requirements + Manage large workloads and execute plans from implementation to completion, including managing delivery by colleagues + Delivering high quality and efficient service, taking account of the diverse customer needs and requirements when looking at ways to improve service quality. + Outstanding people and relationship building skills enabling collaborative work with colleagues from across the business and all levels of seniority + Helping to create an inclusive and professional work environment + Credibility and influence as an ambassador for the Global Privacy Department, and the business externally and internally + Works to agreed business goals and objectives and deals with challenges in a constructive and responsive way + Takes personal responsibility for quality of outputs + Hardworking, flexible and willing to be available when required to support the business' global offices and deadlines + Open to change and comfortable suggesting ideas for improvements to the way things are done. + Qualifications: International Association of Privacy Professionals (IAPP) Certified, CIPP/US, CIPP/E preferred or willing to become certified (training will be provided). Compensation Range: $62,000 per year based on qualifications and experience HAVING TECHNICAL ISSUES WITH YOUR APPLICATION? Contact us at or Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English () and EEO - Spanish () along with information on the Family and Medical Leave Act (FMLA) () and Employee Polygraph Protection Act (EPPA) () . Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.