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Pricing Specialist Assistant (Enterprise) (Remote)

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Posted a month ago United States Salary undisclosed
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Job Description

KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4's platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day.

We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last six years.

The Pricing Specialist Assistant will be responsible for providing accurate quotes for the correct products in a timely manner. Additionally, the ideal candidate will be responsible for executing additional administrative activities that result in increased closed won renewals, add-ons, and upgrades which expand customer share of wallet.


6 Month quote generation (one month prior to 6 month check) (Generate quote)
Review of discounts, free months, payment terms, etc. offered at initial purchase or prior to renewal
Post information in Chatter on opportunity
Updating renewal quotes at request of Pricing Specialists or per report
Assist with Custom Quotes as requested
Assist with updates and formatting of deal sheets
Create prorated add-on and upgrade opportunities and quotes when prompted via Chatter by the Pricing Specialist or CSM
Assist in managing calendars of Pricing Specialists
Update add-on and upgrade quotes when proration expires in a new month while Pricing Specialist continues trying to close the sale
Log and monitor your Statistic on a daily basis
Execute post sale admin and order routing forms
Execute Renewal Opportunity, Console Activity, Routing Form task on completed Opportunities

Minimum Qualifications:

Associate's Degree or equivalent work experience and education preferred
Experience with Gmail and Google Docs, Sheets, and Slides
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Experience with Salesforce or other CRM preferred
Strong verbal and written communications
Excellent time management and organization skills
Superior customer service skills
Strong collaborative and team work skills
Ability to work with minimal supervision

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.