**This role is remote, within the United States. Candidates must live in and be authorized to work in the United States. Visa sponsorship not available**
The premium audit analyst leads and directs audit process while working in partnership with the insured and underwriting department. Key priorities include analyzing payroll provided by the customer and reviewing/verifying the accuracy of payroll.
Responsibilities and Accountabilities
- Key priorities include the review of the policyholder’s financial reconciliations, payroll records and claims information.
- Reconcile payroll records to quarterly and federal tax returns (941’s, 1099’s etc.).
- Determination of appropriate job classification codes.
- Responsible for the application of the Basic Workers Compensation Manual Rules.
- Work closely with the underwriting and marketing department providing updated information/audit result.
- Work closely with the underwriting and marketing department on questions and audit disputes.
- Responsible for the relationship management of the audits with the agent of record and insureds.
- Work in collaboration with the audit supervisor/manager.
- Responsible for processing workload according to the audit guidelines.
- Responsible for maintaining a current workload according to audit guidelines.
- Summarize audit information using industry and governmental rules and regulations.
- Communicates audit decisions regarding new and renewal policies to agents in a timely and professional manner.
- Initiates the assistance of the underwriter and or audit supervisor/manager when needed to complete the audit review of a policy.
- Maintains agency/insureds relationships.
- Maintain a high degree of trust through demonstrated personal integrity and ethical behavior.
- Responsible for maintaining current on industry technical knowledge and skills.
- Property and Casualty insurance knowledge including workers compensation.
- Workers compensation audit experience.
- Need to have an understanding of National Council on Compensation Insurance (NCCI) Rulings, Manual Rules and Labor Code.
- Knowledge of the Labor Code and NCCI.
- Knowledge of excel programs, understanding of accounting and workers compensation coverage knowledge for all states.
- Familiar with the insurance operations for underwriting and marketing.
- Payroll analysis experience and determination of class code application.
- Ability to communicate in a professional manner through all means.
- Documentation of decision processes.
- Personal planning, organizing, and working to deadlines.
- Creative/Innovative skills to handle complex audits.
- Relationship Management for both agents and insureds.
- Decision making during the audit process.
- Communication with their internal and external customers.
- Detail oriented with strong organization and time management skills.
- Effective communication skills with the ability to present subjects clearly to both technical and non-technical audiences and to interact tactfully and effectively in difficult situations.
- Strong analytical skills and problem-solving skills.
- Ability to establish and maintain effective, professional working relationships with supervisor, peers and clients is critical.
- Ability to work independently as well as in a team environment.
- Skill in use of 10-key calculator. Basic skill using Microsoft Office programs (i.e., Word and Excel).
Service Insurance Companies offers a competitive benefits package, including:
- Healthcare (medical, dental & vision)
- Voluntary benefits (life & disability insurance)
- 401K & profit sharing
- Generous paid time off & holidays
- Tuition reimbursement training
- At least up to 3 years of experience in the insurance industry or closely related discipline.
- Be able to analyze and compare policyholders’ financial reconciliations, payroll records and claim information.
- Determine and reconcile appropriate job classification codes.
- Apply the Basic Manual Rules, Classification to information obtained from audits.
- Have knowledge of the Labor Code and NCCI.
- Assist agents, insureds and underwriters on any issues that may come up.