Polish Speaking Customer Service Financial Sector - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Polish-speaking professionals to join a customer service team in the financial sector, all while enjoying the flexibility of remote work from Greece. If you are passionate about helping clients and have a keen interest in finance, this role is tailored for you! You will assist Polish-speaking customers with their inquiries, addressing their needs and ensuring they have a smooth experience with financial products and services. Enjoy the best of both worlds as you work from a beautiful location while making an impact in the financial industry!


Your Responsibilities

  • Provide excellent customer service support to Polish-speaking clients across various communication channels.
  • Effectively resolve customer inquiries and issues regarding financial services.
  • Maintain a professional and customer-centric approach during all interactions.
  • Document all customer interactions accurately in the company’s systems.
  • Collaborate with team members to meet service level targets and improve overall customer satisfaction.
  • Participate in ongoing training to enhance your skills and product knowledge.
  • Identify opportunities to streamline processes and enhance the customer experience.

Requirements

  • Fluency in Polish (both written and spoken) is required.
  • Strong communication skills with a focus on customer satisfaction.
  • Previous experience in customer service, especially within the financial sector, is a plus.
  • Ability to thrive in a remote, fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Comfortable with technology and knowledge of customer management systems.
  • Enthusiasm for working with a diverse team of professionals from around the globe.
  • In possession of EU passport

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

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