Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Polish-speaking professionals to join a customer service team in the financial sector, all while enjoying the flexibility of remote work from Greece. If you are passionate about helping clients and have a keen interest in finance, this role is tailored for you! You will assist Polish-speaking customers with their inquiries, addressing their needs and ensuring they have a smooth experience with financial products and services. Enjoy the best of both worlds as you work from a beautiful location while making an impact in the financial industry!
Your Responsibilities
- Provide excellent customer service support to Polish-speaking clients across various communication channels.
- Effectively resolve customer inquiries and issues regarding financial services.
- Maintain a professional and customer-centric approach during all interactions.
- Document all customer interactions accurately in the company’s systems.
- Collaborate with team members to meet service level targets and improve overall customer satisfaction.
- Participate in ongoing training to enhance your skills and product knowledge.
- Identify opportunities to streamline processes and enhance the customer experience.
Requirements
- Fluency in Polish (both written and spoken) is required.
- Strong communication skills with a focus on customer satisfaction.
- Previous experience in customer service, especially within the financial sector, is a plus.
- Ability to thrive in a remote, fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Comfortable with technology and knowledge of customer management systems.
- Enthusiasm for working with a diverse team of professionals from around the globe.
- In possession of EU passport
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks