Polish Speaking Customer Experience Associate - Remote in Greece

 Published 3 months ago
    
 Greece
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🌍 Patrique Mercier Recruitment ES is thrilled to offer a remote opportunity for a Polish Speaking Customer Experience Associate based in Greece! In this role, you will serve as the main point of contact for our Polish-speaking customers, providing exceptional support and ensuring their needs are met with efficiency and care.

Your communication skills and problem-solving abilities will be pivotal in fostering positive relationships and ensuring customer satisfaction. If you're passionate about delivering excellent customer service and thrive in a flexible work environment, we would love to have you join our team!


Your Responsibilities

  • Deliver outstanding customer support to Polish-speaking clients via email, chat, and phone.
  • Address customer inquiries, resolve issues, and provide clear and accurate information about our products and services.
  • Maintain thorough records of customer interactions and feedback to drive service enhancements.
  • Collaborate with team members to identify opportunities for improving customer experience.
  • Participate in ongoing training to expand your product knowledge and service skills.

Requirements

  • Fluency in Polish is required; proficiency in English is an advantage.
  • Strong commitment to providing exceptional customer service.
  • Previous experience in customer support or a similar role is preferred.
  • Excellent communication and interpersonal skills.
  • A proactive mindset with strong problem-solving capabilities.
  • Ability to work effectively both independently and as part of a remote team.
  • Enthusiasm for the opportunity to work remotely while enjoying life in Greece!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

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