🌍 Patrique Mercier Recruitment ES is thrilled to offer a remote opportunity for a Polish Speaking Customer Experience Associate based in Greece! In this role, you will serve as the main point of contact for our Polish-speaking customers, providing exceptional support and ensuring their needs are met with efficiency and care.
Your communication skills and problem-solving abilities will be pivotal in fostering positive relationships and ensuring customer satisfaction. If you're passionate about delivering excellent customer service and thrive in a flexible work environment, we would love to have you join our team!
Your Responsibilities
- Deliver outstanding customer support to Polish-speaking clients via email, chat, and phone.
- Address customer inquiries, resolve issues, and provide clear and accurate information about our products and services.
- Maintain thorough records of customer interactions and feedback to drive service enhancements.
- Collaborate with team members to identify opportunities for improving customer experience.
- Participate in ongoing training to expand your product knowledge and service skills.
Requirements
- Fluency in Polish is required; proficiency in English is an advantage.
- Strong commitment to providing exceptional customer service.
- Previous experience in customer support or a similar role is preferred.
- Excellent communication and interpersonal skills.
- A proactive mindset with strong problem-solving capabilities.
- Ability to work effectively both independently and as part of a remote team.
- Enthusiasm for the opportunity to work remotely while enjoying life in Greece!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks