Personal Lines Underwriter/ Sr Personal Lines Underwriter/ PL Specialist (Hybrid/ Remote)

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Posted 3 days ago United States Salary undisclosed
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Job Description

A new job is a big decision. Don't work just anywhere. Be Selective. Our Business Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years. Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes' 2021 Best Workplaces in Financial Services and Insurance list. Our Culture We genuinely care about each other, our customers, and the communities in which we operate. Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results. Provides consultation and acts as primary contact for agency partners with regards to risk eligibility, rating, and coverages related to personal lines products. Conducts multi-state and multi-line exception underwriting to accept, modify, decline, cancel or non-renew personal lines exposures within authority level. Underwrite personal lines on an agency level and manage personal lines results on a per agency basis by evaluating and monitoring agency financials (policy counts, written premiums, loss ratios, large losses, etc.), quality of business, submission and cancellation trends, etc. Develops, implements, and monitors profitability improvement plans for under-performing agencies as needed. Work within specific authority level to quote, accept, decline, modify and renew risks in accordance with accepted underwriting guidelines. Work in unison with Agents, PLMS, and other departments to grow and maintain a profitable book of business. Conduct profit and growth analysis for assigned agents and territory. Collaborate with the Agency Analyst and Personal Lines Marketing Specialist to complete thorough reviews of an agent's book of business and make recommendations for improvement or if needed make recommendation for agent to be placed on APIP. Develop plan and follow up on APIP. Provide guidance to Agents and other departments regarding various underwriting information. Effectively communicate underwriting decisions and appetite to agents. Reinforce the ease of doing business with Selective by meeting or exceeding agent expectations and service quality on a consistent basis. Reviews list of agency submissions for common risk characteristics to determine trends in quality of submissions. Determines course of action necessary and communicates same to the PL territory manager and team lead. Implements and monitors plans and continued analysis of new business logs for improvement. Handle incoming correspondence from agents and in some cases customers responding to inquiries on coverage, and making adjustments to policy information based upon prescribed authority level. Conduct outbound correspondence and follow-up work to agents required to close out inquiry/transaction. Also accepts and resolves issues referred due to authority level or technical expertise. Apply knowledge and understanding of coverage forms, rating plans and guidelines. Ensure adequate pricing of individual risks through proper classification, accuracy of information and adherence to company underwriting standards and philosophy. Makes recommendations for efficiencies in workflow, communication, and agency management activities. Includes recommendations for the development of new/revised reports that will better support agency management activities. Participates in agency visits as needed to support the Personal Lines Marketing Specialists. Ensures and maintains effective service and communications with agents through telephone and written correspondences. Requirements and Qualifications: Superior financial and analytical skills. Strong interpersonal, organizational, and time management skills. Must have strong PC skills including strong excel skills. College degree preferred. 1-3 years of underwriting experience preferred Claims experience preferred Property & Casualty license may be required Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. Selective maintains a drug-free workplace.