Patient Outreach, Inside Sales - Remote

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Posted 3 days ago United States Salary undisclosed
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Job Description

Overview:
We are growing our team, looking for an Inside Sales Patient Outreach Specialist, working remotely and independently. You hold a pivotal position in the organization by being the patient's first point of contact. With a consultative, compassionate approach, you will educate and effectively communicate the value of Landmark Services. House calls are back! Our mobile Providers (MD, NP, PA) will visit members in their homes through in-person house calls or telemedicine visits.

As a company, Landmark Health has existing partnerships with health insurance companies that are national, regional and local. Your main role is to contact their members, provide the education of how Landmark Health is involved and schedule an appointment.

Compensation:

Competitive hourly rate, 40 hours per week

Robust monthly incentive plan

100% training and ramp up period

Health, dental, and vision benefits available

401k, PTO, and national holidays

Responsibilities:
As a Patient Outreach Specialist, you will:

Contact new members eligible through the Health Plan

Make approximately 100 outbound calls per day (can be considered cold calling)

Answer a low percentage of inbound calls

Provide a consultative approach, overcome objections and create value to customers

Develop sales strategies and techniques to help yield conversion rates and help achieve your monthly goals

Educate the patients on Landmark Health services to aide in their healthcare goals

Drive for results as part of a high performing team

Enjoy interacting and building rapport with different types of members every single day

#LI-AR1

Qualifications:
Experience with inside sales & customer service

Bilingual candidate (preferred, but not required), English and any 2nd language

Healthcare experience (preferred, but not required)

Company Statement:
We are now part of Optum and the United Health Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone.

As part of our hiring process, upon accepting an offer, candidates will be required to complete a 9-panel drug test. Due to our partnership with the Medicare Advantage program, our drug testing policies are consistent with Federal law.

Please be aware that Landmark Health does not solicit money or offer payment for job applications, nor do we ask candidates to email or submit any personal information over unsecured channels.

Landmark Health requires all new hires and employees to report their COVID-19 vaccination status.