We are growing our team, looking for an Inside Sales Patient Outreach Specialist, working remotely and independently. You hold a pivotal position in the organization by being the patient's first point of contact. With a consultative, compassionate approach, you will educate and effectively communicate the value of Landmark Services. House calls are back! Our mobile Providers (MD, NP, PA) will visit members in their homes through in-person house calls or telemedicine visits.
As a company, Landmark Health has existing partnerships with health insurance companies that are national, regional and local. Your main role is to contact their members, provide the education of how Landmark Health is involved and schedule an appointment.
Competitive hourly rate, 40 hours per week
Robust monthly incentive plan
100% training and ramp up period
Health, dental, and vision benefits available
401k, PTO, and national holidays
As a Patient Outreach Specialist, you will:
Contact new members eligible through the Health Plan
Make approximately 100 outbound calls per day (can be considered cold calling)
Answer a low percentage of inbound calls
Provide a consultative approach, overcome objections and create value to customers
Develop sales strategies and techniques to help yield conversion rates and help achieve your monthly goals
Educate the patients on Landmark Health services to aide in their healthcare goals
Drive for results as part of a high performing team
Enjoy interacting and building rapport with different types of members every single day
Experience with inside sales & customer service
Bilingual candidate (preferred, but not required), English and any 2nd language
Healthcare experience (preferred, but not required)
We are now part of Optum and the United Health Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone.
As part of our hiring process, upon accepting an offer, candidates will be required to complete a 9-panel drug test. Due to our partnership with the Medicare Advantage program, our drug testing policies are consistent with Federal law.
Please be aware that Landmark Health does not solicit money or offer payment for job applications, nor do we ask candidates to email or submit any personal information over unsecured channels.
Landmark Health requires all new hires and employees to report their COVID-19 vaccination status.