Patient Account Rep (Remote)

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Posted 9 days ago United States Salary undisclosed
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Job Description

We' re hiring Patient Account Representatives for our client, a leading provider in the accounts receivable industry, located in Greensboro! This remote work opportunity is Temp-to-Hire, with a pay rate of $12.00 per hour, and a 1st shift working schedule (8: 00am-6: 30pm). The Patient Account Rep is responsible for assisting customers with billing issues and concerns, following up on accounts, and arranging payment plans as needed. Previous medical insurance experience is preferred for this role. This is a Work from Home opportunity but candidates MUST live in triad area. If you have strong customer service skills and enjoy helping others, apply today!

Responsibilities
- Correspond with patients in a professional and courteous manner in an effort to recover outstanding bills
- Assist patients with billing issues and/or concerns, while providing excellent customer service, and resolve customer issues that may arise
- Carefully follow work standards and procedures
- Review accounts to assure appropriate contacts and follow up are completed
- Document all contact information in the agency system

Qualifications:
- High School Diploma or equivalent
- Previous medical insurance experience or related knowledge is preferred
- Skills needed: oral and written communication, customer service, organization, professionalism, presentation, negotiation, time management, office automation, manual dexterity, computer literacy, interpersonal relations, planning, and reading
- Bilingual English/Spanish is a plus
- Basic Office Math Skills, MS Word and other general office computer skills are required

Submit your application or resume online, or in person at 3402H W. Wendover Ave. Greensboro, to be considered for this position. For more information, please call or text our office at