Partner Support Agent (Work From Home)

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Posted 2 days ago United States Salary undisclosed
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Job Description

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Partner Support Agent you'll: Resolve Partner Support inquiries via phone and SalesForce CRM; Assist with inquiries regarding the merchant portal, account status updates, and login issues; Maintain a working knowledge of the Stack Pay portal to easily direct Partners when replying to inquiries; Collaborate with team members and third party vendors and escalate inquiries through the proper channels to find solutions when needed; Keep up-to-date account information in the appropriate CRMs; Collect and report common themes with product feedback and issues...Hiring Fast >>