Consult with business unit management to identify business needs, understand current operational procedures and problems in Demand Management, Supply planning, sales & operations planning and other planning areas.
Define solutions in Oracle Fusion SCP, Oracle Demantra/VCP/EBS or other implemented planning products for various business needs, communicate in clear terms to business users the solution options and assist them in decision making.
Create and update solution and process documents.
Create requirements, functional specifications, unit and integrated test scenario documents and other relevant artifacts necessary for implementation of IT solution.
Project and Task Management:
Create and maintain project plans to implement approved IT projects.
Direct partner and internal resources on project tasks.
Monitor project activities per the plan and communicate status to key stakeholders.
Communicate and coordinate development from geographically dispersed teams.
Identify, evaluate, and resolve day-to-day support issues in area of Oracle fusion SCP, planning applications and Demantra.
Coordinate with offshore resources on successful resolution of support tickets.
Create / update end user training documents and guides.
Provide hands-on training to end users on various aspects of applications.