Operations Program Analyst II

Operations Program Analyst II
San Mateo, CA (collab) *requires weekly onsite work.  

Join SIE's Global Supply Chain team and embark on a gaming adventure like no other! As an Operations Analyst, you'll play a pivotal role in ensuring the seamless flow of physical software supply chains, with a special focus on Third-Party software, collaborating with publishing partners through pre-production & software planning. Unlock your career in gaming with SIE's Global Supply Chain Team!

What you'll be doing: 

• Own and drive end-to-end delivery of multiple strategic and complex cross-regional, cross-functional initiatives with multi-level dependencies.
• Collaborate with publishing partners to review product release plans including timelines, need by dates and risks.
• Understand strategies, objectives, priorities, and goals, and translate into successful software product launches for designated accounts.
• Identify, understand, and manage upstream/downstream dependencies.
• Document processes to support new pricing programs and initiatives.
• Ensure clear communication for status reporting, issues and challenges to cross functional teams and stakeholders.
• Identify areas of improvement and support efforts to optimize productivity and efficiencies.

What we're looking for: 

• At least 2 years' experience in program/project management.
• Experience working with globally distributed teams and multicultural working environments.
• Consistent track record of managing pre-production schedules, issues, risks, and communications between publishers, and the manufacturing facility.
• Proficiency and an ability to understand software technology, code approval challenges and risks.
• Understanding of software lifecycle, release processes, and iterative development practices.
• Experience in partnering with multiple cross-functional teams (i.e., Asset Management, Release Management, Global Account Teams, manufacturing facility, 3rd Party Publisher, etc.)
• Experience creating and delivering disc production summary reports and presentations as needed.
• Experience in initiating and driving process improvements.
• Expertise with collaboration tools (Google Drive, and Microsoft Teams, Zoom, etc.)
• Experience in a software and manufacturing environment; video gaming industry preferred! 

*PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise.

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