Onward Practice Leader

 Published 7 days ago
    
 United States
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The Onward Practice Leader will be responsible for growing NeuraFlash’s Onward (Managed Services) solutions and services teams. 

Responsibilities:

Build, grow and manage NeuraFlash’s Onward Managed Services Practice from the ground up

  • Create/expand our Managed Services offerings, go-to-market plan, and enable our sales and delivery teams to sell effectively
  • Lead and develop the managed services team, including headcount and capacity management 
  • Set clear objectives for team members, ensuring their individual growth aligns with the NeuraFlash business

Ensure the success of NeuraFlash engagements

  • Establish a trusted and valuable partnership with our MS clients
  • Support all Onward MS teams to drive successful customer outcomes 
  • Drive longer contract periods and secure renewals
  • Collaborate with other delivery leads associated with the account to ensure seamless delivery and leadership

Drive innovation and industry best practices into the organizationDevelop repeatable and scalable framework and process for successful delivery of Onward MS projects

  • Continuously compile new industry trends and create awareness across the Managed Services practice and NeuraFlash leadership
  • Identify opportunities to create reusable assets and new products around Managed Services
  • Collaborate with Practice Leaders to develop value added, add-on products that we can provide to our MS customers
  • In conjunction with other Neuraflash Leaders, develop product/tool-based topics that can be delivered to our customers on a quarterly basis 

Provide Pre-Sales support

  • Working hand-in-hand with Sales and Marketing on pre-sales activities to execute go-to-market strategy

Expectations:

  • Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale
  • Be NeuraFlash’s thought leader in Managed Services, Salesforce and Amazon
  • Work with our Sales team to land our largest opportunities
  • Partner with our Business Unit leaders to develop innovative assets and products focused on providing thought leadership to our Onward customers
  • Contribute to our marketing efforts by helping to create new services offerings and providing input into materials that communicate to the market

Requirements:

Bachelor’s Degree in Business, Engineering, Information Technology or Management

  • 4+ years experience with the Salesforce or AWS platforms, specifically with managed Services
  • 4+ years experience in a leadership role within a professional services/consulting organization
  • Strong presentation and communication skills 

What’s In It for You:

  • For your dedication, hard work and innovative solutions you will be rewarded with a strong compensation package that includes a competitive base salary, bonus, and robust benefit package
  • You will be working with cutting-edge AI technologies along with fast moving Salesforce and AWS products, in a dynamic start-up environment where there is no limit to what you learn or opportunities on the horizon
  • Join a winning team! NeuraFlash has a great culture and offers tremendous growth potential for your career

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