Experience- 17+ Years Responsibilities middot Performs ongoing maintenance and troubleshooting of Azure cloud systems and applications to ensure their ongoing availability, stability, and compliance with established standards and security requirements. middot Works closely with various system administrators and business application owners on SSO, data and systems integrations. middot Develop secure automated solutions for administrative and domain management tasks using PowerShell. middot Creates, administers, and supports Office 365, Azure and Exchange policies. middot Assists in administering business critical education platforms such as Clever, Canvas, Gaggle, and Adobe. . Responsible of MDM environment and associated policy and procedure. Responsible for monitoring and resolving service desk incident, plan and coordinate upgrade and maintenance activities. middot Provides Level 2 and 3 business and education platforms support to DCPS staff and students. middot Interfaces with Microsoft and other solution providers for any tier 3 support requirements. middot Develop concise and accurate engineering and knowledgebase documentation including design plans, implementation guides, knowledge guides, and standard operating procedures. middot Identifies risks and problems and conducts qualitative and quantitative analysis to generate and evaluate alternatives and to make recommendations. middot Works closely with the academic and education technology teams to gather requirements and implement solutions to meet desired outcomes. middot Follows organizational change management processes and standard operating procedures to plan for and implement continuous improvements of the environment. middot Will be available after hours and on weekends to respond to urgent requests and emergencies as needed. middot Other related duties as assigned. Minimum EducationCertification Requirements middot Associates degree andor certifications middot Preferred Microsoft Azure and Office 365 certifications middot 12+ years of IT support and administration experience middot Minimum of 6 years of enterprise level AzureADOffice 365 Administration experience A high degree of system-specific knowledge and a background in the various technologies and practices required by DCPS including middot MCSE Cloud Platform and Infrastructure middot Azure AD middot Azure VMrsquos middot Office 365 applications including Exchange Online middot SharePoint Online middot OneDrive For Business middot Teams middot Intune middot Excellent understanding and working knowledge of PowerShell and the ability to create and maintain scripts for effective use with exchangeOffice 365 and Azure environments middot Experience with administration of hybrid environments in an enterprise setting. middot Experience with the integration of Office 365 with 3rd party security and application tools.