Nordic Speaking Interaction Expert for Car Rental Service - Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an opportunity for a Nordic Speaking Interaction Expert for Car Rental Service, offering a remote position in Greece. This role is perfect for individuals who are dedicated to providing excellent customer service and are enthusiastic about assisting Nordic-speaking clients with their car rental needs from the comfort of their own home.

Responsibilities

• Deliver outstanding support to Nordic-speaking customers via phone, email, and chat, addressing all inquiries related to car rentals.
• Guide customers through the rental process, assisting with reservations, vehicle choices, and understanding rental agreements.
• Efficiently resolve any questions or concerns from customers to ensure a positive rental experience.
• Collaborate with rental locations to ensure timely vehicle availability and seamless operations.
• Collect customer feedback and insights to improve service quality and customer satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Stay informed about rental policies, vehicle options, and promotions to provide customers with accurate information.

Requirements

• Fluency in one or more Nordic languages (Danish, Norwegian, Swedish, or Finnish) and English, both spoken and written.
• Previous experience in customer service, preferably in the automotive or rental sector.
• Excellent communication skills with a focus on customer satisfaction.
• Detail-oriented with strong organizational skills.
• Ability to handle customer interactions with patience and professionalism.
• Proficient in using CRM software and other standard office tools.
• Willingness to work flexible hours, including weekends and holidays, as required by the business.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks