Nordic Speaking Customer Support for Fitness Technology - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with exciting career opportunities. We are currently seeking a Nordic Speaking Customer Support Representative for Fitness Technology, offering a remote position based in Greece. This role is tailored for individuals who are enthusiastic about fitness and technology and enjoy assisting customers in achieving their health goals through cutting-edge products.


Responsibilities

  • Provide exceptional customer support to Nordic-speaking clients regarding fitness technology products via phone, email, and chat.
  • Assist customers with product inquiries, technical issues, and account management.
  • Guide clients on effectively using fitness devices and applications to optimize their experience.
  • Maintain precise records of customer interactions and inquiries, ensuring prompt follow-up.
  • Collaborate with technical teams to address complex customer issues and product feedback.
  • Stay informed about product updates, features, and trends in the fitness technology landscape.
  • Collect customer insights and feedback to contribute to continuous improvement initiatives.

Requirements

  • Fluency in at least one Nordic language (e.g., Swedish, Danish, Norwegian, Finnish) and English, both written and spoken.
  • Experience in customer support roles, preferably in the fitness or technology industry.
  • Strong interest in fitness technology and the ability to convey technical information clearly.
  • Exceptional communication skills with a focus on customer satisfaction.
  • Proficient in using customer support software and standard office applications.
  • Strong problem-solving abilities and a proactive customer service approach.
  • Flexibility to work varied hours, including evenings and weekends if necessary.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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