Nordic Speaking Customer Service - Remote in Greece

Patrique Mercier Recruitment FR is thrilled to offer a remote position for a Nordic Speaking Customer Service Representative based in Greece. This role is perfect for individuals fluent in Nordic languages who are eager to provide top-notch support to customers across various channels while enjoying the flexibility of a remote working environment.

Responsibilities

• Deliver excellent customer service to clients speaking Nordic languages (Danish, Finnish, Norwegian, Swedish) via phone, email, and chat.
• Assist customers with inquiries, order processing, and product information in their preferred language.
• Troubleshoot issues and provide solutions to enhance customer satisfaction.
• Document customer interactions accurately for future reference and quality assurance.
• Collaborate with internal teams to resolve complex customer issues efficiently.
• Stay informed about product offerings, promotions, and company policies to provide accurate assistance.
• Contribute to continuous improvement of customer service processes and strategies.

Requirements

• Fluency in at least one Nordic language (Danish, Finnish, Norwegian, Swedish) and English, both written and spoken.
• Experience in customer service or a related field is preferred.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Ability to troubleshoot issues and think critically in problem-solving scenarios.
• Proficiency in customer service software and Microsoft Office applications.
• Highly organized and detail-oriented with strong multitasking abilities.
• A passion for delivering excellent service and helping customers succeed.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks