Nordic Speaking Customer Service for a Top Electronics Company- Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment FR is thrilled to present an opportunity for a Nordic Speaking Customer Service Representative for a Top Electronics Company, offering a remote position based in Greece. This role invites enthusiastic individuals who are passionate about customer service and technology to join a leading brand in the electronics industry.


Responsibilities

  • Provide high-quality customer service to Nordic-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about products, order processing, and technical support.
  • Troubleshoot issues and provide solutions regarding electronic products and services.
  • Document customer interactions accurately and maintain service records.
  • Collaborate with internal teams to address and resolve complex customer issues.
  • Stay updated on the latest product launches and company policies to deliver informed support.
  • Contribute to improving customer satisfaction and the overall customer experience.

Requirements

  • Fluency in one or more Nordic languages (Swedish, Danish, Finnish, Norwegian) and English, both written and spoken.
  • Experience in customer service, particularly in the electronics or technology sector, is preferred.
  • Strong communication skills and a customer-oriented mindset.
  • Ability to troubleshoot technical issues with effective problem-solving skills.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent time management and organizational skills.
  • Enthusiasm for technology and eagerness to learn about the company’s products and services.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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