Nightingale RN Care Coordinator

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

As a Nightingale RN Care Coordinator, you will leverage your clinical expertise to support high- and rising-risk patients through comprehensive care coordination and chronic disease management. In this role, you will collaborate with multidisciplinary teams across the continuum of care to improve patient outcomes, reduce preventable emergency department visits and readmissions, and enhance patient satisfaction. You will conduct patient outreach, develop and implement patient-centered care plans, advocate for patients and families, and empower individuals to effectively manage their health and wellness goals. This position serves as a valuable resource and mentor within the Care Coordination team, helping to foster knowledge sharing and best practices across the organization.

A caregiver in this position works PRN (as needed) between 8:00AM – 4:30PM.

A caregiver who excels in this role will:

• Support Care Coordinator panel management using their knowledge and expertise to guide/mentor those new to the role and those who would benefit from additional support in work prioritization.

• Perform the clerical functions of the Care Coordinator or Transitional Care Management Hub Care Coordinator, adding to productivity and safe patient transitions.

• Work as part of an interdisciplinary care team.

• Ensure compliance with regulatory standards and patient safety initiatives.

• Provide direct nursing care to patients undergoing gastroenterology procedures, such as endoscopies.

• Provide coaching, teaching and educational materials.

• Provide assessments and audits of daily practice.

• Assess educational needs of patients and families.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Graduate from an accredited school of professional nursing

• Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross

• Current state licensure as Registered Nurse (RN)

• Three years of experience in the Care Coordinator position at the Cleveland Clinic immediately prior to retirement

• Current demonstrated clinical competence.

• Strong communication and interpersonal skills

Preferred qualifications for the ideal future caregiver include:

• Bachelors of science in nursing (BSN)

• Specialty certification

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.

• Requires corrected hearing and vision to normal range.

• May require some exposure to communicable diseases or bodily fluids.

• Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.