Patrique Mercier Recruitment ES is thrilled to present an exceptional opportunity for Native German speakers to join a dynamic customer service team in the beautiful country of Greece. This role is perfect for individuals who are passionate about providing outstanding customer support while enjoying the unique experience of living in Greece. In this position, you will engage with German-speaking customers, addressing their inquiries, resolving issues, and ensuring an excellent service experience. Our client values a collaborative and inclusive work environment, making your contributions vital to creating positive customer interactions. Relocating to Greece offers the chance to immerse yourself in rich history, breathtaking landscapes, and a vibrant lifestyle. If you are ready to take your career to the next level in a customer-centric role while enjoying the Mediterranean life, we encourage you to apply for this amazing opportunity!
Responsibilities
- Deliver exceptional customer service to German-speaking clients through various channels.
- Handle customer inquiries and effectively resolve issues, ensuring high levels of satisfaction.
- Maintain a positive, professional attitude during all communications with customers.
- Document customer interactions accurately in the company’s CRM system.
- Collaborate with team members to meet service objectives and enhance overall customer experience.
- Engage in initiatives aimed at process improvement and service excellence.
- Participate in continuous training to enhance personal and professional skills.
Requirements
- Fluency in German (spoken and written) is essential.
- Strong communication skills with a commitment to customer satisfaction.
- Previous experience in customer service or a related role is preferred.
- Ability to thrive in a fast-paced, multicultural environment.
- Excellent problem-solving skills and attention to detail.
- Comfortable with new technologies and learning systems.
- Willingness to relocate to Greece and embrace a new cultural experience.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- Good Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks