Our leading communications client is seeking an energetic and enthusiastic Mobile Business Systems Analyst to join their dedicated team in Charlotte. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Responsibilities of the Mobile BSA Manage and coordinate activities related to the mobile billing platform Research functionality inquiries, manage enhancement requests, provide support for billing system releases and upgrades Compile data and product reports to monitor SLA adherence, track departmental activity, and recommend process improvements Work extensively with cross-functional teams, billing vendors, and other external contacts Requirements of the Mobile BSA At least 10 years of relevant work experience Keywords Mobile BSA, Business Systems Analyst, Billing, SLAs, Reporting Job ID 351175 About Eliassen Group Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach. Eliassen Group is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a 1,000 referral check!