Extensive operational experience implementing and supporting Microsoft cloud technologies and services such as MS Teams, Exchange Online, SharePoint online, One Drive for Business, Skype for Business online, etc…
• At least 5-8 years of relevant experience in an IT/Systems Engineer related role
• Experience migrating on-premises Collaboration workloads to M365 (Exchange, Skype for Business and/or SharePoint)
• Must have previous experience in a large regulated enterprise setting
• Previous experience working with Microsoft on incident/troubleshooting tickets
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness.
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Microsoft Certified Systems Engineer (MCSE) - Productivity Suite strongly preferred