MGR - Director IT Operations/Unix - Remote

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timePosted 2 days ago location United States salarySalary undisclosed
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Job Description

Title: Director of IT Operations
Location: Remote, Washington D.C.
Salary: $150-180K + 25% Bonus
  • Drive best in class IoT edge device and cloud system services model across operational systems (covering: data acquisition, control systems troubleshooting, cloud computing, network and application connectivity, and operational security ).
  • Engage, direct and develop the Operations team. Activities include: scaling organization to meet globally scaling company needs, leadership development, managing bench strength, succession planning and developing critical talent.
  • Lead, manage and monitor successful and continuous delivery of managed services, including implementation process end-to-end, standardization and continuous improvement
  • Design, develop and implement operational systems, policies and procedures
  • Lead the specification, installation, maintenance and administration of relevant solutions to agreed service levels
  • Manage systems maintenance and issue resolution
  • Provide leadership and optimize performance of a 24/7 global network operations center
  • Develop, track and communicate team performance through Key Performance Indicators and reports
  • Responsible for meeting team performance KPIs and developing and adhering to departmental budget

  • BS/MS in Computer Science, Computer Engineering, Information Systems or related field required, or equivalent experience
  • Understanding of Linux system administration, modern (NoSQL) database systems, high reliability and distributed computing, network systems, and web application technologies
  • Proven success collaborating in Agile environments - ability to influence people successfully
  • Excellent communication and interpersonal skills - high emotional intelligence and excellent presentation skills a must
  • Experience working in a datadriven organization
  • Experience providing delivery of managed services, including commissioning, upgrades, continuous improvement, and standardization
  • Must be highly organized and disciplined in prioritized work execution
  • 10 years experience in digital service delivery, including 3+ years in a management capacity
  • Experience developing and managing SLA's for 3rd party vendors (desired)
  • Experience developing and maintaining dashboards for reporting purposes (desired)