Member Advocate - Work From Home

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Posted 9 days ago United States Salary undisclosed
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Job Description

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / 401k matching / Medical, Dental, and Vision / PTO - As a Member Advocate you'll: Encourage and support members to complete pre-visit questionnaires and schedule them with a clinician and health coach who will best fit their needs; Prompt members to adhere to their care plan after each visit by providing clear and concise follow up information; Manage inbound member inquiries from the online messaging platform; Escalate unresolved member questions to the appropriate department to ensure a quick turnaround for all member inquiries...Hiring Fast >>