Manager, Information Services (Option to Work Remote)

Posted 2 days ago United States Salary undisclosed
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Job Description

Blue Cross and Blue Shield of Nebraska (BCBSNE) is more than just an insurance company; we exist to be there for people in the best and hardest moments of their lives.

Our team is the power behind that promise. And there's no greater time for forward-thinking professionals like you to join us in delivering on it.

Our Information Services teams work with new technologies to design and implement highly scalable, complex integrations that improve usability and maximize performance. We are focused on collaborating with our internal and external customers - serving as trusted partners who deliver high-quality, effective solutions.

As a member of Team Blue, you'll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.

The IS Manager is a professional who embraces the "art of the possible" and leads by empowering the team. The IS manager is responsible for talent development, leading community of practice teams and ensuring quality delivery of technical solutions that bring value to the enterprise.

BCBSNE is happy to offer four remote, office, and hybrid options for Omaha area employees. If choosing to work remote, this role can be located in Nebraska, Iowa, Kansas, Missouri, Minnesota, North Dakota, Colorado, and Texas.

What you'll do:

  • Hire and coach employees. Manage individual performance objectives and yearly reviews. Develop and maintain high performing teams that provide quality and timely delivery of business objectives.
  • Develop, execute and maintain staffing and training plans to ensure the department is appropriately staffed and is able to provide the technical skills needed to support the enterprise.
  • Facilitate/contribute to at least one "Community of Practice" that sets standards, provides shared knowledge opportunities, and oversees improvements to those specific areas of IT.
  • In addition to delivery teams, manage a service team with responsibility for daily operations issues and break/fix solutions.
  • Lead strategic IS objectives that drive improvements necessary to serve the enterprise.
  • Maintain relationships across the organization to ensure consistency of practices and processes.
  • Provide leadership and mentoring to team members on behaviors, processes and techniques required to successfully deliver value to the organization. Remove impediments, manage risks and resolve issues.
  • Manage and balance the department budget and stable team budgets. Provide input to the portfolio budgets.
  • Other duties as assigned

To be considered for this position, you must have:

  • Bachelor's degree and 5 years in a leadership role.
  • An equivalent combination of education and experience may be substituted to meet this requirement.
  • The ability to meet or exceed the attendance and timeliness requirements of their departments.
  • The ability to work well in a team environment, and be capable of building and maintaining positive relationships with other staff, departments, and customers.
  • An equivalent combination of education and experience may be substituted for this requirement.
  • The ability to meet or exceed the attendance and timeliness requirements of their departments. On-call work may be required based on business needs and role assignment.
  • The ability to work well in a team environment, and be capable of building and maintaining positive relationships with other staff, departments, and customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

The strongest candidates for this position will also possess:

  • Master's degree Computer Science or Management
  • Experience managing a team(s) operating under Agile methodology preferred
  • Based on area of assignment the following may be preferred: Background in leading operations teams with focus on database administration, workload automation, ITAM/Incident Management, ITIL foundation, core infrastructure operations and/or A background in Informatica, Cisco Workload Automation, Microsoft stack with focus on SQL, Biz Talk Server, Azure, System Center Service Manager

Learn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.com/Careers.

Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/Veterans