Manager, HR Operations - AMER/APAC

Job Summary:

We are seeking a Manager, HR Operations to drive operational excellence across our HR processes in the AMER/APAC region, while creating a seamless and engaging employee experience. In this role, you will lead and optimize critical HR functions—including HR compliance that relates to employee on/offboarding, process improvement and automation where capable.  This is to ensure process efficiency, accuracy, and scalability. By helping to build best-in-class people operations functions, you will enhance workforce productivity and contribute to a high-performance culture.

This is a strategic and hands-on people management role where you and your team will streamline HR workflows, enhance data-driven decision-making, and create an exceptional employee journey from onboarding to offboarding. If you are passionate about building scalable HR operations, driving continuous process improvement, and fostering an employee-centric culture, we want to hear from you!

Job Location: Remote - Eastern or Central Time Zones

Key Responsibilities:

• People Management - Inspire, motivate, and guide teams toward operational success. This includes setting goals, defining expectations, and holding team members accountable.
• Optimize HR Compliance & Processes – Ensure compliance with federal, state, and local labor laws related to employee onboarding and offboarding, while continuously refining processes for efficiency and accuracy.
• Enhance Employee Onboarding & Offboarding – Design and implement seamless onboarding and offboarding experiences that support employee engagement, compliance, and operational excellence.
• Drive Process Improvement & Automation – Identify opportunities to automate and streamline HR workflows, leveraging technology to improve efficiency, reduce manual work, and enhance the employee experience.
• Manage Immigration Process & External Counsel Relationship – Oversee immigration processes, including visa sponsorship and compliance, while partnering with legal counsel to ensure a smooth experience for employees and business continuity.
• Ensure HR Data Accuracy & Insights – Maintain HR system integrity, ensure accurate employee data management, and generate insights to support data-driven decision-making and workforce planning.
• Collaborate Cross-Functionally – Partner with key stakeholders across the People Team IT, Finance, Legal, and business leaders to align People Operations initiatives with company goals and improve overall employee experience.

Minimum of 5 years experience in each of the core areas of focus:

• Managing an HR operations team in small to mid-sized technology companies
• Managing HR compliance & processes 
• Managing all employee lifecycle components of onboarding & offboarding
• Driving process improvement & automation 
• Managing data integrity and reporting
• Managing vendor relationships that support the HR operations function 
• Collaborate cross-functionally in a global environment

Minimum of 2 years experience in this area of focus:

• Managing operational aspects of the immigration process