Description
- Audit the pricing system daily to ensure the accuracy of published rates.
- Ensure all pricing-related data is accurately entered and maintained.
- Review and verify lock requests received by the lock desk.
- Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc.
- Assist with pricing-related questions regarding policies, procedures, and investor guidelines.
- Assist with mandatory trade data preparation, execution, and input.
- Analyze and resolve operational issues associated with rate lock mismatches.
- Research pricing requests and update the system with required pricing changes.
- The Lock Desk Analyst is expected to maintain satisfactory attendance and report to work on time every day.
- Additional tasks as assigned.
Requirements
- EST Candidates Preferred.
- A minimum of 2+ years of mortgage pricing/registration experience.
- High attention to detail and effective problem-solving skills.
- Ability to multi-task in a fast-paced and often stressful environment.
- Must accept coaching and constructive criticism regarding best practices and designated organizational scripts.
- Must have excellent organization, computer, and verbal and written communication skills.
- Must have analytical thinking ability, diplomacy, and professionalism.
- Work well with other team members and leaders, including colleagues, correspondent counterparties, vendors, and leadership team members.
- Must possess proficient computer skills in applications including but not limited to Excel, Word, and LOS systems.
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