Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.DescriptionThe OpportunityThe Loan Servicing Specialist role will report to the Head of Investment On-boarding and Administration primarily supporting our Direct Private Investments program's operations. The TeamThe Direct Private Investments team is a newly created team within MassMutual Investment Management ("IM")'s Alternative Investments group. IM manages the asset allocation and asset liability management for MassMutual's $200 billion General Investment Account ("GIA"). DPI focuses upon customized proprietary secured loans to major investment organizations backed by a range of assets and has originated approximately $12.0 billion in private direct investments over the last three years. These loans are highly negotiated with the borrowers and may be retained solely for MassMutual's own portfolio or participated to similar institutional investors. This cross-functional team is small and highly collaborative.The ImpactThe Loan Servicing Specialist's primary responsibilities will be to ensure a timely and accurate delivery of operational tasks required to support deal closings, on-going compliance monitoring and vendor oversight. These facilities represent attractive investments for MassMutual's GIA while addressing the unique financing needs of our strategic business partners, who are typically world-class alternative investment managers. The [Business Manager] will leverage financial and accounting acumen to represent the investment and operations teams with relevant corporate functions, such as finance and risk, as well as external service providers in understanding complex fund and lending structures while assuring that DPI facilities minimize risk and maximize operational flexibility and efficiency within these structures.The Minimum Qualifications• Bachelor's degree• 3 plus years of relevant investment, investment operations/support experience • Prior experience with investing or servicing private equity, private real estate, or private credit or lending documents• Strong communication skills, both written and oral• Strong computer skills including experience with financial applications• Ability to work closely with portfolio managers, other operations team members, legal professionals and service providers supporting program• Excellent communication and interpersonal skills to work in a fast paced, team environment and with outside constituents with tight deadlines and high expectations for our program• Proficiency in Microsoft Office (Excel, Power Point and Word; BI (Tableau, etc.) VBA and Visio experience a plus).The Ideal QualificationsThe successful candidate will have natural curiosity, love of learning, and calm under pressure and in the face of multiple urgent priorities, relish the challenge of solving puzzles and intellectual challenges and be comfortable with the ambiguity presented by new situations. What to Expect as Part of MassMutual and the Team• Regular meetings with the both the On-boarding and Administration Team, as well as with the Direct Private Investments team• Focused one-on-one meetings with your manager• Access to mentorship opportunities • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups• Access to learning content on Degreed and other informational platforms• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits(#LI-SE1)About MassMutualWe've been around since 1851. During our history, we've helped millions of people find financial freedom, offer financial protection, and plan for the future. Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. MassMutual was recognized as an Ethisphere 2020 World's Most Ethical Company, a Top Place to Work in 2020 according to The Boston Globe and named among America's Best Employers for Diversity according to Forbes 2020. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge statusWhy Join Us.We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.Recognized as a 2020 World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.