🌍 Patrique Mercier Recruitment ES is excited to present a remote opportunity for a Latvian Speaking Customer Experience Associate based in Greece! In this essential role, you will be the primary contact for our Latvian-speaking customers, ensuring they receive top-notch support and assistance.
Your expertise in communication and your problem-solving skills will be key in providing a satisfying customer experience. If you are passionate about helping customers and appreciate the flexibility of remote work, we would love to hear from you!
Your Responsibilities
- Provide exceptional customer support to Latvian-speaking clients through email, chat, and phone communications.
- Address inquiries, resolve issues, and offer accurate information about our products and services.
- Maintain thorough records of customer interactions and feedback to improve service delivery.
- Collaborate with colleagues to identify opportunities for enhancing the customer experience.
- Participate in ongoing training to expand your service skills and product knowledge.
Requirements
- Fluency in Latvian is required; knowledge of English is an advantage.
- Strong commitment to providing excellent customer service.
- Previous experience in customer support or a related role is preferred.
- Excellent communication and interpersonal skills.
- A proactive mindset with strong problem-solving abilities.
- Ability to work effectively both independently and as part of a remote team.
- Excitement for the opportunity to work remotely while enjoying life in Greece!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks