Latvian Speaking Customer Experience Associate - Remote in Greece

 Published 3 months ago
    
 Greece
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🌍 Patrique Mercier Recruitment ES is excited to present a remote opportunity for a Latvian Speaking Customer Experience Associate based in Greece! In this essential role, you will be the primary contact for our Latvian-speaking customers, ensuring they receive top-notch support and assistance.

Your expertise in communication and your problem-solving skills will be key in providing a satisfying customer experience. If you are passionate about helping customers and appreciate the flexibility of remote work, we would love to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Latvian-speaking clients through email, chat, and phone communications.
  • Address inquiries, resolve issues, and offer accurate information about our products and services.
  • Maintain thorough records of customer interactions and feedback to improve service delivery.
  • Collaborate with colleagues to identify opportunities for enhancing the customer experience.
  • Participate in ongoing training to expand your service skills and product knowledge.

Requirements

  • Fluency in Latvian is required; knowledge of English is an advantage.
  • Strong commitment to providing excellent customer service.
  • Previous experience in customer support or a related role is preferred.
  • Excellent communication and interpersonal skills.
  • A proactive mindset with strong problem-solving abilities.
  • Ability to work effectively both independently and as part of a remote team.
  • Excitement for the opportunity to work remotely while enjoying life in Greece!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

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