Klantenservicemedewerker Remote HEMA - Griekenland

Dutch Speaking Jobs in Greece is your go-to recruitment agency that specializes in connecting Dutch speaking candidates with outstanding job opportunities in Greece. We are currently seeking a Klantenservicemedewerker (Customer Service Representative) for HEMA, a beloved retail chain known for its innovative products and exceptional value. This remote position allows you to provide top-notch customer service to Dutch speaking customers while enjoying the flexibility of working from home. You will handle inquiries, assist with product-related questions, and resolve any issues to ensure a positive shopping experience for customers. If you have a passion for customer service and are ready to represent a reputable brand, we encourage you to apply!

Responsibilities

• Deliver excellent customer support to Dutch speaking clients through various communication channels.
• Assist customers with inquiries concerning orders, product information, and company policies.
• Effectively resolve customer complaints and ensure high levels of satisfaction.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Collaborate with team members and other departments to optimize service delivery.
• Stay informed about product offerings, promotions, and company updates.
• Promote a positive and professional image of HEMA through all customer interactions.

Requirements

• Fluency in Dutch is essential; proficiency in English is an asset.
• Previous experience in customer service or retail is preferred.
• Strong communication skills with a customer-focused approach.
• Ability to handle inquiries efficiently and empathetically.
• Familiarity with CRM systems and standard office applications.
• Self-motivated and capable of working independently in a remote setting.
• Strong problem-solving skills and a can-do attitude.

Benefits

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...