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Ivalua Technical specialist

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timePosted 2 months ago location United States salarySalary undisclosed
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Job Description

Hi, Greetings From Global IT Family! Job Details Posting titleColumbus, OH - IT - DAS - Technical Specialist 4TS4 Posting ID 74494 Title Technical Specialist 4TS4 Projected Start Date 10152020 Projected End DateDuration 06302021 Position Location 30 East Broad Street, Columbus, Ohio 43215 Business NeedsObjectives DAS seeks contractors to support our critical Ivalua system by providing (1) an experienced Ivalua Team Lead to provide hands-on functional and technical support of the Ivalua application and to manage a small team of Ivalua support personnel that also provide technical and functional support for the OhioBuys Ivalua system, and (2) an experienced Ivalua Technical Support Specialist(s) to provide additional hands-on functional and technical support capacity for the Ivalua system. These roles are expanded below in the Staffing Roles and Responsibilities section. Beyond the initial staffing, DAS could look to grow the number of Technical Support Specialists as needed based on DAS direction. Staffing Roles and Responsibilities Ivalua Technical Support Specialist Relevant Experience Mandatory - 5+ years of Ivalua experience including implementation and ongoing application support experience. Experience must have been in the calendar years 2010 to present - Experience with large organization use of Ivalua (i.e. over 10,000 employees) - Ability to work on-site up to five (5) business days a week Preferred - Integration to PeopleSoft ERP applications - Public Sector experience - Managed servicesapplication managementoutsourcing operations support experience - Excellent verbal and written communication skills - Ability to interface and resolve issues across all levels of an organization Preferred Education - 4-year college degree - Ivalua training courses (please list) Work Breakdown - 100 Ivalua support as described in this document Primary Role - This person will be responsible for designing and developing interfaces, integrations, queries, and other technical components of the OhioBuys solution. They will also monitor the system interfaces, integrations, and technical issues within the solution and troubleshoot and resolve issues as they occur. They will work with the Business Support team, PeopleSoft Managed Services, Ivalua SaaS team, Security, and other applicable third parties to maintain system operations and monitor, fix and resolve issues as needed. Responsibilities - Act as technical Subject Matter Expert and Solution Architect for Ivalua and its integrations to external systems - Collaborate with architects, business analysts, business users, and external systems integrators in conceptualization and development of new technical objects to support Ivalua and integrated partners - Adhere to and support the use of SDLC and change control standards for technical objectcode development promotion - Help set, maintain, and document design and development standards and best practice for Ivalua configurations and integrations - Evaluate requirements from functional specifications and create efficient technical integration designssolutions - Program SQL based queries and views to develop systemworkflow logic, alerts, interfaces, and customized queriesreports - Assume team lead responsibility for all interface and integration points between OhioBuys and third-partyagency systems - Coordinate integrationinterface development, testing, management, and issue resolution with partners (e.g., agencies, 3rd party applications) - Design, monitor and confirm the secure exchange of electronic data between OhioBuys and applicable applications used by suppliers, state agencies, local government, andor institutions of higher education - Develop inbound and outbound message formats - Design of integrations leveraging the fundamental concepts and best practices of Service Oriented Architecture (SOA) - Manage SFTPFTP (File Transfer Protocol) accounts - Troubleshoot and resolve file format and FTP transfer issues - Maintain an operational ldquoRun Bookrdquo specific for the State-managed components of the Ivalua solution to guide production operations - Schedule, submit, and monitor the success or failure of batch job runs (including reviewing output logs), integration flows, or application jobs - Monitor interface jobs and integration transactions and investigate and resolve errors - Coordinate integrationinterface issue resolutiontesting of interfaces between Ivalua and other application(s) - Act as primary point of contact for Ivalua application support issues related to integrationsinterfaces - Analyze and evaluate the impact of Ivalua release patches and upgrades on systems, operations, business processes and existing integrations - Identify and system test as applicable Ivalua and third-party supplied patches and fixes for Ivalua and third-party supplied packaged systems software (including patches, service packs, and new releasesversions) - Coordinate with application owners to resolve connectivitysystem uptime issues - Coordinate with functional analysts to test impacts of pushed changes to the software application - Help identify and implement Open Source functional testing tools - Execute the automated test suites, interpret results, and triagecorrect script issues Thanks Regards, Sanjay kumar Technical Recruiter D 518-444-4242 Email Site www.globalitfamily.com