Italian Speaking Search Engine Customer Consultant - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment is excited to announce a fantastic opportunity for an Italian Speaking Search Engine Customer Consultant to work remotely from Greece. In this role, you will be the primary support for Italian-speaking customers, assisting them with their inquiries related to search engines and providing expert guidance on optimizing their online presence. If you are passionate about customer service and have a knack for digital solutions, we would love to hear from you!


Responsibilities

  • Assist Italian-speaking customers through phone, email, and chat regarding their search engine questions and issues.
  • Manage customer account inquiries, troubleshoot problems, and offer optimization strategies.
  • Ensure all customer interactions and resolutions are accurately documented in our CRM system.
  • Work collaboratively with technical teams to address more complex customer challenges.
  • Stay informed about search engine updates and features to provide timely and relevant assistance.
  • Enhance customer satisfaction by delivering effective solutions and fostering positive relationships.

Requirements

  • Proficiency in Italian and English; additional language skills are an asset.
  • Experience in customer service or a similar client-facing role, ideally within digital services.
  • Excellent communication and interpersonal skills.
  • Ability to effectively prioritize and manage multiple customer inquiries.
  • Familiarity with CRM tools and strong computer literacy.
  • A genuine interest in search engine technology and online marketing practices.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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