Italian Speaking Accommodation Services Specialist - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment is excited to announce an opening for an Italian Speaking Accommodation Services Specialist to work remotely from Greece. In this vital role, you will assist our Italian-speaking clients with their accommodation needs, ensuring a smooth and enjoyable experience. Your responsibilities will include responding to inquiries, coordinating bookings, and providing excellent customer service throughout the process. If you have a passion for hospitality and a commitment to client satisfaction, we want to hear from you!


Responsibilities

  • Assist Italian-speaking clients with their accommodation inquiries and provide timely, informative responses.
  • Manage bookings and coordinate services efficiently to meet client needs.
  • Communicate effectively with clients to understand their requirements and preferences.
  • Accurately document all interactions and service requests in the CRM system.
  • Collaborate with internal teams to ensure high-quality service delivery and enhance client satisfaction.
  • Stay updated on local accommodation options and industry trends to provide valuable insights to clients.

Requirements

  • Fluency in Italian and English; additional language skills are an advantage.
  • Experience in customer service, preferably in hospitality or accommodation sectors.
  • Strong communication and interpersonal skills to foster client relationships.
  • Effective problem-solving skills with the ability to manage inquiries smoothly.
  • Proficiency in CRM software and standard office applications.
  • A self-motivated, detail-oriented individual with the ability to work independently in a remote environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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