IT SUPPORT REPRESENTATIVE

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Posted 9 days ago United States Salary undisclosed
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Job Description

Tyler Equipment Corporation is an established heavy equipment supplier with locations in East Longmeadow, MA and Berlin, CT and has an immediate opportunity based at our East Longmeadow, MA location. We are seeking an IT Support Representative to join our team! The successful candidate should be personable, have a positive attitude, and be eager to learn and share knowledge with others. In this position you will strengthen a broad set of IT skills including software administration, networking, and device maintenance. You will work with many Microsoft products including Microsoft 365 suite, Azure, Power BI, and others. Responsibilities Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications High School Diploma or equivalent as well as Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Learn more about us at www.tylerequipment.com