London Bridge (2 days office-based, 3 days working from home)
£20,185 - £25,000
We are looking to recruit a 1st Line Service Desk Analyst.
We are one of the UKs largest housing providers, working across London, and the South East. With more than 100,000 customers, IT delivery is crucial in ensuring we provide everyone with a 1st class customer experience. Our IT team requires individuals who are open to dealing with real issues, can identify new ways of solving problems and encourage best practice from others.
As a 1st Line Service Desk Analyst, you will deliver a responsive, efficient and seamless support service by being the first point of contact to our customers, providing them with the appropriate support.
You will also support the Desktop teams when workload demands in order to maintain outstanding service and responsiveness to our customers.
Key Responsibilities of a 1st Line Service Desk Analyst
Skills and Experience Required
Diversity and Inclusion is integral to us as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we are committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.
Closing date: 2nd October 2022