IT Customer Service Representative - REMOTE till covid

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Posted 12 days ago United States Salary undisclosed
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Job Description

Job Description

Duration:0-5 month(s)

Description/Comment:
Title: HIPP Customer Service Representative


Customer Service Management - Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.