Instructional Designer

Overview:

SageSure, the insurance first, tech-forward, capital-lite managing general underwriter that focuses on the underserved, preferred homeowners middle-market, is seeking an Instructional Designer to support the development and implementation of engaging and effective learning solutions for employees. This role involves collaborating with subject matter experts to create impactful training content across various formats, ensuring alignment with organizational goals and enhancing employee performance.

What you’d be doing:

• Assisting in the development and delivery of diverse learning methods, including e-learning, instructor-led training, and multimedia content, while maintaining alignment with brand standards.
• Collaborating closely with the Senior Instructional Design Specialist to assess training needs and create content tailored to employee and organizational requirements.
• Supporting the application of instructional design principles and adult learning theories to ensure training solutions are engaging and effective.
• Contributing to the management of training programs and materials under the guidance of the Senior Instructional Design Specialist.
• Collecting and incorporating feedback to evaluate training effectiveness and implement improvements.
• Learning about and helping integrate new technologies and trends in instructional design into training initiatives.
• Assisting in coordinating multiple training projects to ensure timely delivery and alignment with strategic goals.
• Supporting the creation of clear, concise instructional materials, such as guides, scripts, and presentation content, in collaboration with the senior team.
• Building collaborative relationships with team members and promoting a positive company culture.

We’re looking for someone who has:

• A Bachelor’s degree in business, education, instructional design, or 2+ years of related experience.
• Familiarity with property and casualty insurance operations (preferred but not required).
• Basic knowledge of managing and motivating teams or working in a collaborative team environment.
• Strong customer service orientation and the ability to engage learners effectively.
• Excellent written and verbal communication skills, including strong interpersonal abilities for building rapport and facilitating discussions.
• Willingness to work flexible hours as needed to support training delivery.

Highly preferred candidates also have:

Experience with learning management systems (LMS) and a moderate background in instructional design and multimedia content creation.

About the Policy Services Team at SageSure:

Helping customers and a service mindset are at the core of SageSure’s Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSure—having frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you’ve gained, you’ll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you’ll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning.