As a Infrastructure Engineering Manager you will:
Be responsible for leading the Network Team to ensure the bank's technology solutions are designed, implemented and supported to required specifications. Strong leadership skills and experience leading projects or teams are very important. Will be responsible for leading, developing, coaching, staffing, and employee relationships. Manage work flows and ensure service level standards are met. Provide mentoring for Engineering resources on projects or initiatives where necessary. Provide deep support assistance to staff where required for the bank's various technologies and management systems to ensure system availability and stability. Other responsibilities include request for proposal (RFP) development; vendor relationship management, as well as requisitioning of equipment, licensing, and/or services. Experience with Cisco, Meraki, and F5 devices is beneficial.
Direct and manage the execution of all department projects and tasks to ensure their successful completion on time and budget. Responsible for attracting, hiring, training and developing talent. Cross-train other team members on technologies and create written documentation of new and existing systems.
Monitor, measure and report on technology issues, opportunities and project plans and achievements. Provide timely and accurate status updates to Telecom management for review.
Support various network technologies to ensure system availability and stability thru support calls, after-hours support and guidance to other team members as needed. Proactively identify key end user issues to determine areas of inefficiencies and report findings to management for review.
Defines primary architectures and develop long term plans that address system enhancements, security demands and application improvements.
Review and recommend hardware solutions for current and future performance and operation. Perform capacity planning on systems to ensure short and long-term performance and availability are met.
Manage projects and/or provide expert consultation on complex projects in support of Business Solutions corporate initiatives.
Research and recommend new technologies for future projects.
Engage external vendors to improve the overall infrastructure to support organizational effectiveness. We are looking for candidates with:
Bachelor's Degree or equivalent combination of education and experience Computer Science, Management Information Systems, or Business Administration/Management.
4- 7 years of combined experience in:
Infrastructure leadership experience including 1 or more years with direct management experience in a complex environment consisting of a large diverse population of users, computers, applications and technologies
Experience leading projects and/or teams Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email:
Compliance StatementFully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associateds anonymous Ethics Hotline.
Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.