This position is a Remote position. Candidates in our list of registered states will be considered based on qualifications and ability to adhere to local employment laws.
NOTE: The selected candidate for this position will work remotely and, though location is flexible, will require vetting and final approval prior to offer and/or start. The following is a list of states that are not currently approved for remote work at AEP--AK, CO, CT, DE, HI, IA, ID, KS, MA, ME, MS, ND, NH, NJ, NM, NV, NY, OR, RI, SD, UT, VT, parts of WA, parts of CA, WY, US Territories
Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes and leads infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance, and install and configure hardware.
Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.
Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure:
Education: Bachelor's degree in computer science, engineering, or related technical field is required.
Experience: 7 years of relevant work experience is required.
An equivalent combination of education and related experience may be considered.
Additional Preferred Requirements:
Adhere to policies, procedures, standards, codes and regulations relevant to assignments.
Mentor and provide functional/technical leadership and work direction to staff
Demonstrate in-depth and thorough knowledge of AEP infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
Exhibit and apply advanced proficiency in analysis, design, problem solving, troubleshooting, resolution, communication, and customer service skills.