Information Security SOC Analyst - Remote
At TTEC, we're all about the Human Experience. Elevated. As a Information Security SOC Analyst working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also , an award-winning employment experience and company culture.
The Info Sec SOC Analyst will use various tools and dashboards to monitor the TTEC environment for potential security events. The SOC Analyst will triage the events to detect legitimate security concerns, and respond according to established playbooks. The SOC Analyst will also manage, maintain, and monitor TTEC security solutions and processes to provide Tier 1 Support and Security Incident Management.
The SOC Analyst will perform a variety of security duties and will ensure they are fulfilled in a timely and professional manner. The Security Operations Center (SOC) will interact frequently with other members of the Information Security team, and other members of the IT technical teams at TTEC, so written and verbal communications skills are important. Additionally, the SOC Analyst will work very closely with the IT Operations and Engineering teams, so a working knowledge of fundamental enterprise IT systems are valued. Diligence and attention to detail are also key skills along with the ability to multi-task and prioritize work appropriately.
The SOC provides 24x7 security operations monitoring and support for the TTEC core network and services. The SOC must have a solid understanding of TTEC's products and processes; SOC Analysts must be eager and quick to learn, be clear communicators and must be able to use their initiative and analytical skills to tackle a broad range of problems.
During a Typical Day, You'll
What You Bring to the Role
Education and experience
COMPENSATION & BENEFITS
The anticipated starting range for individuals expressing interest in this position is $56,000 - $75,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.