Information Security Analyst (Temporary Remote)

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Posted 9 days ago United States Salary undisclosed
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Job Description

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story -

About The Job

Reporting to the VP, Information Security, the Information Security Analyst (ISA) will be responsible for day-to-day operations of threat monitoring, vulnerability management, and security control administration. The ISA will perform regular predefined audits of various IT components as defined by 24-7 Intouch's clients and the Information Security Operations Center. This role is apart of a team and will be expected to participate in regular team and client meetings to present audit findings and discuss ways to better organizational security.

As Information Security Analyst, You Will…
  • Perform daily, weekly, and monthly security related audits following standard operating procedures
  • Perform security analysis on alerts, logs, and events generated from various system components and controls throughout the environment
  • Assist in responding to security threats and incidents, developing incident reports, and submitting them to clients
  • Act as administration and use various technical security controls including:
    • Log collection and correlation (SIEM)
    • Endpoint (Antivirus/EDR, FIM, Log IDS)
    • Vulnerability scanning and identification
    • Data loss prevention
  • Develop, implement, and manage tools and processes to aid in threat monitoring and other security related activities
  • Document and communicate security issues to various organizational units and clients
  • Work with the security team to identify methods to bolster threat detection and prevention based on discovered issues
  • Communicate and present audit findings and security compliance status to clients
Requirements

As Information Security Analyst, You Have…
  • A college diploma in Information Security, or equivalent; or 5 years comparable work experience
  • Security certifications such as CISSP, CEH, and related GIAC certifications (an asset)
  • Professional experience in security analysis and communicating to various business units in a corporate environment
  • The ability to work in a fast-paced and time sensitive environment while maintaining quality, timelines, and expectations
  • Excellent analytical, critical thinking, and problem solving skills
  • The ability to research, source, compile, and summarize information
  • The ability to translate security and compliance frameworks into operational repeatable tasks
  • Superior attention to detail
  • A self-motivated and goal oriented attitude
  • Clear written and vocal communication skills
  • MacOS knowledge and proficiency
  • MacOS shell environment knowledge and experience (an asset)
  • Project management certification or training (an asset)
By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.