Who We Are: At Decentralized Masters, we empower retail customers to conquer the world of Decentralized Finance, providing the tools to safeguard and multiply their capital in the face of uncertainty. Our goal is clear: create the largest DeFi ecosystem by establishing ourselves as the go-to educational platform. With custom videos, live sessions, mentorship, and cutting-edge tools, we're shaping individuals with no prior crypto experience into DeFi Masters.
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As an Inbound Triage Setter, you will be the first point of contact for potential high-value clients. Your primary responsibility will be to qualify and assess incoming leads, ensuring that only the most qualified prospects are passed on to our expert sales team. This role requires a strategic mindset, excellent communication skills, and the ability to quickly understand and articulate the unique value propositions of our products/services.
- Manage inbound leads through various communication channels (phone, email, chat).
- Conduct initial assessments to qualify leads based on pre-defined criteria.
- Engage potential clients in meaningful conversations to understand their needs and challenges.
- Effectively communicate the value proposition of our high-ticket products/services.
- Schedule qualified leads for in-depth consultations with our experienced sales professionals.
- Collaborate with the sales and marketing teams to refine lead qualification criteria.
- Competitive salary.
- Full-time, 40 hours a week.
- Unlimited PTO.
- Flexible work schedule.
- Team off-sites.
- Fully remote with a supportive global team.
- Proven experience in a similar inbound triage or lead qualification role, preferably in high-ticket sales or a related industry.
- Exceptional communication and interpersonal skills.
- Ability to quickly understand complex products/services and convey their value to potential clients.
- Strong organizational and time-management skills.
- A results-driven mindset with a focus on achieving and exceeding targets.
- Familiarity with CRM systems and lead management tools.