Implementation Engineer - IAM

 Published 8 days ago
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  • Be an integral part of the Customer Success team and drive technical implementations from start to finish • Become a SME on the BlockID platform across the 3 key solution areas: • Verify • Workforce • Customer
  • Architect and Design the platform keeping in mind the client’s requirements and industry standard best practices. Refine the implementation methodology based on experience to ensure a repeatable model that is scalable.
  • Configuration and management of the BlockID instance for application integrations, policy configurations and workflows to support MFA
  • Partner with Sales and Engineering to provide feedback and consultation to customers on how we have solved for certain use cases within BlockID on the field
  • Partner with Product and Engineering team to ensure product issues / feature set requests are being provided as feedback • Develop solutions to support complex business challenges and lead internal knowledge sharing sessions to educate other team members
  • Provide L3 support for our clients and work with Engineering to solve repeated issues with long term solutions
  • Create and maintain technical documentation as a part of implementations
  • Work with Client Success Managers to help clients adopt newly releases across the BlockID platform


  • Minimum 5 years of experience implementing and/or supporting enterprise IAM solutions
  • Knowledge of general industry IAM concepts and best-practices, particularly related to Single Sign On and Multi Factor Authentication
  • Experience with Java, RESTful APIs
  • Working experience with various authentication protocols such as LDAP, Kerberos, SAML, OAuth2 and RADIUS
  • Basic knowledge of SDLC and agile methodologies
  • Practical software development experience
  • Knowledge of security and compliance frameworks such as NIST/FedRamp, SOX, SOC, ISO, SOC2, PCI, ZeroTrust, SaaS Security Framework, Data Security Foundations, etc. a huge plus


  • Paid Time Off
  • Work From Home
  • Private Health Insurance

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