Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
The ECM Project Manager will be responsible for managing a portfolio of ECM projects and working closely with customers, internal stakeholders and team members to manage, plan and deliver transformative projects in the Enterprise Content Management space. Excellent communication skills and experience managing complex interdependent projects are the keys to success in this role. You will act as the primary interface between our clients and our team to ensure projects are completed successfully, delivering the agreed objectives, on time and on budget. You will be responsible for be managing team schedules, tasks, deliverables, issues, risks and project scope.
Essential Job Functions
Functions as the trusted advisor and customer liaison as it pertains to your assigned projects Manage project implementation teams and ensure accountability to project goals, tasks, schedules and budgets. Develops project plans consisting of a work break down structure of tasks as well as manages the pre-production issues and change orders, as required. Author project status reports and conducts project status meetings Identify, document, and mitigate project risk factors Escalate and facilitate resolution to technical issues through our professional services team. Maintain project scope control and, in collaborations with our sales team, facilitate a change control process as necessary. Ensure customer expectations around functionality, schedule and budget are aligned with documented requirements, project plans and cost estimates and facilitate collaborative resolutions to misalignment. Develop the work break down structure of tasks required to implement and deploy an approved ECM solution. Develop project plans and maintains them in the Case / Project Tracking System. Provide weekly project updates to clients, ensuring client portal and project status reports are accurate. Collaborate with Professional Services Directors and other ECM Engagement Managers on staffing needs and resource leveling. Orchestrate, moderate and publish post project reviews with the Customer, Sales and Professional Services. Synthesize the results and provides management with a SWOT (Strengths, Weakness, Opportunity and Threat) analysis. Adheres to Konica Minolta's Professional Services project management methodology while satisfying/ exceeding predefined service delivery metrics Communicate regularly with Konica Minolta/ECM Administration to ensure product and licensing procurement/ delivery are in alignment with approved SOW's and associated project plans. Maintain an electronic library of project/ sales documentation within the Konica Minolta DMS solution. Performs Other duties as assigned
Competencies (Knowledge, Skills and Abilities)
Five years or greater experience managing ECM deployments (OnBase and Advanced Capture - highly desired) Five years or greater Project Management experience Excellent interpersonal skills Ability to lead ad hoc project teams consisting of resources with varying skillsets Excellent verbal and written communication skills Ability to execute within a team structure Strong technical implementation and troubleshooting skills Ability to collaborate with internal partners and external vendors to solve technical problems Ability to create process documentation - Visio experience preferred Expert knowledge of Microsoft Office Products (Word, Excel, PowerPoint, Project and Outlook)
Experience, Educational Reqts and Certifications
Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience - Required MBA or other appropriate post graduate degree - Desired PMI, Six Sigma or other recognized PM Certification - Required CDIA+ Certification -Desired ECMs Certification -Desired Hyland OnBase Installer Certification - Desired Hyland OnBase Workflow Certification - Desired Kofax or other ECM Certification(s) - Desired
Konica Minolta Offers:
Outstanding benefits package (including medical, dental, vision, life insurance) 401(k) plan with matching company contribution Generous holiday and paid time off schedules Ongoing professional development training Visible, exciting work supporting sales of cutting edge technology and workflow solutions. Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.