Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
This is a REMOTE (work from home) position! Nationwide Opening
The ECM Junior Business Analyst will work with clients and support the effort to establish detail requirements for our clients ECM solutions. Excellent communication skills and experience defining, designing and documenting ECM solutions are the keys to success in this role. You will gain experience by working along side more experienced analysts on complex implementation and be given the opportunity to lead the analysis efforts on smaller implementations. The primary goal of our team of analysts is to ensure projects are well defined and all parties are aligned on solution expectations.
Essential Job Functions
Define, Design and Document ECM solutions for the Konica Minolta customer base. Work as a part of the team responsible for determining / documenting the technical requirements, developing functional specifications and designing comprehensive "end to end" document capture, scan, store and retrieval solutions. Support the document discovery and functional specification processes, to clearly define the products and professional services labor required, to solve defined business problems. Work with Project managers to develop project plans consisting of a work break down structure of tasks. Authors the Functional Specification Document & ascertains customer approval Develops the work break down structure of tasks required to implement & deploy an approved ECM solution Adheres to KM Professional Services project methodology while satisfying/exceeds predefined service delivery metrics Communicates regularly with KM/ECM Administration to ensure product licensing and project delivery are in alignment with approved SOW's & associated project plans Work with the Sales team as needed to support the Presales process ensuring the proposed solution is aligned with the client's needs and supporting solutioning. Performs Other duties as assigned
Competencies (Knowledge, Skills and Abilities)
Two years or greater experience developing/delivering OnBase or Kofax solutions Excellent interpersonal skills Ability to work well with ad hoc project teams consisting of resources with varying skillsets Excellent verbal and written communication skills Strong technical implementation and troubleshooting skills Ability to collaborate with internal partners to solve technical problems Ability to create process documentation - Visio experience preferred Expert knowledge of Microsoft Office Products (Word, Excel, PowerPoint, Project and Outlook)
Experience, Educational Reqts and Certifications
Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience - Required Hyland OnBase Installer Certification - Desired Hyland OnBase Workflow Certification - Desired Kofax or other ECM Certification(s) - Desired
Konica Minolta Offers:
Competitive salary (base salary plus generous commission plan) Strong results are well rewarded; President's Club winners have earned celebratory trips to Miami/South Beach, Montreal, Punta Cana, and Las Vegas. Outstanding benefits package (including medical, dental, vision, life insurance) 401(k) plan with matching company contribution Generous holiday and paid time off schedules Ongoing professional development training Visible, exciting work supporting sales of cutting edge technology and workflow solutions. Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.