IAM Lead Allen, TX 6 -8 years of experience in Identity and Access Management role Extensive experience in troubleshooting Issues and providing support to Multi-tier environment. Hands-on experience working on SSO Integrations using Okta or any other Identify Provider. Expertise in SAML and OAuth (OIDC) protocols. Acts as a technical mentor for team members and directly assist with complex issue response and resolution in SSO area Collaborate with Application ownerteam and Okta support engineer to resolve complex technical issues Act as the Okta Technical SME Work with IAM team to identify and implement new Okta processes and procedures as the environment changesevolve Proficiency in SQL, able to write medium to complex queries. Hands-on experience in Linux and Splunk. Good Understanding on REST APIs and scripting languages for automation Able to work closely with various internal and external teams to ensure applications are performing well and within agreed upon SLAs. Strong interpersonal skills, ability to communicate professionally across the organization Strong attention to detail and exceptional customer support Desired skillsqualifications Experience on AWS and Cloud technologies is a Plus. Excellent verbal, written, and interpersonal communication skills Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions Demonstrated examples related to process improvement and resolving customer issues Able to help and lead diverse teams in a shift based, decentralized, and geographically dispersed environment Ability to prioritize and be flexible in a fast-paced environment.