I, Investigator

I. Job Summary

Responsible for conducting assigned workplace investigations.

II. Essential Duties and Responsibilities

• Investigates employee complaints of employment practices, including, but not limited to, discrimination, harassment, sexual harassment, retaliation, employee relations, and code of conduct violations
• Meets established performance metrics
• Conducts analysis and produces high quality written investigation summaries and reports; the investigator will generally work independently, partnering with appropriate personnel throughout the investigative process
• Meets established timelines and treats all individuals engaged in the complaint process with sensitivity and respect
• Follows established investigation and case management procedures
• Creates investigative plan, coordinating and conducting party and witness interviews promptly and thoroughly. Provides parties with information about the investigatory process and applicable rights and policies
• Gathers and secures relevant evidence and documentation
• Keeps detailed, consistent, and accurate records in case management system
• Maintains timely communication with all involved parties and key stakeholders
• Makes credibility assessments and maintains accurate records of interviews
• Ensures prompt, fair, and neutral investigatory processes for all parties
• Manages conflicts and competing priorities within a matrixed and complex organization
• Maintains the highest degree of confidentiality and sensitivity for all issues

III. Qualifications 

Must live and work in the U.S. 

A. Required Qualifications 

• Bachelor's Degree (accredited) in Business Administration or similar area of study or High School Diploma or GED (accredited), and three years of relevant work experience
• 4 years of relevant work experience in addition to education requirements

IV. Knowledge, Skills and Abilities

V. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. 

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this position across the U.S.  is $74,600 - $109,365.  This range represents a good faith estimate for this position.  The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. 

VI. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.